Let customers speak for us
I recently purchased furniture from Heritage Home UK and had a fantastic experience. The staff were knowledgeable, friendly, and very helpful in guiding me through their selection. The quality of the furniture is excellent—well-crafted, stylish, and durable. The ordering process was smooth, and delivery was prompt and hassle-free. Their prices are competitive, and I appreciated the variety of options available to suit different tastes and budgets. Overall, I’m very satisfied with my purchase and would definitely recommend Heritage Home UK to anyone looking for quality furniture with great customer service.
Very pleased with the two bedside tables.
Excellent quality. Extremely well packaged.
Absolutely stunning furniture!
We ordered 5 pieces from Heritage Home for our bedroom.
A dream to put the bed and wardrobe together, took 20 minutes!
I did look at other furniture companies but something just felt right about Heritage Home.
I’m in love with my new bedroom and can’t wait to order more furniture.
Absolutely thrilled with our new sofa and armchair set! The quality is superb, the colours are exactly as shown online, and they fit perfectly in our living room. The delivery team was efficient and polite. We'll definitely be recommending Heritage Home.
Great service from the delivery guys! Customer service over the phone was also very helpful! We love our new armchair
Superb quality and great value for money. The delivery team are so friendly.
Beautiful furniture! All my antique reproduction furniture is by Heritage Home and my bookcases are just the best. After buying them a few years later you wouldn't believe it, they all look fresh and new together
We ordered the ritz kingsize bed and we absolutely love it, the guys over the phone and email are so friendly and helpful! Our bed arrived in just 5 days and the delivery team are so friendly, funny and cheerful!
Top buying experience, from ordering to delivery we were kept informed when delivery would be, we delayed this because of other commitments, instantly gave us another date.
The chairs are fantastic value well packed unmarked and matches our existing table.
If we need any furniture we will look no further than Heritage Home.
Really pleased with my two pieces of furniture.
Top buying experience, from ordering to delivery we were kept informed when delivery would be, we delayed this because of other commitments, instantly gave us another date.
The chairs are fantastic value well packed unmarked and matches our existing table.
If we need any furniture we will look no further than Heritage Home.
Really pleased with my two pieces of furniture.
Excellent service and great quality sofa. Highly recommend
Very pleased with the two bedside tables.
Excellent quality. Extremely well packaged.
Beautiful furniture! All my antique reproduction furniture is by Heritage Home and my bookcases are just the best. After buying them a few years later you wouldn't believe it, they all look fresh and new together
Our Team Are Always On Hand To Assist
At Heritage Home, our Customer Services Team is dedicated to ensuring that every customer enjoys an exceptional shopping experience.
With a friendly and knowledgeable approach, they are always on hand to assist with any inquiries, whether it’s guidance on product selection, addressing concerns, or providing after-sales support.
Their commitment to customer satisfaction means that every interaction is personalised, helping to create a welcoming atmosphere that resonates with our values of quality and care.
We believe that great service is just as important as the products we offer, and our team is passionate about making every shopping journey seamless and enjoyable.
Visit our contact page and reach out to our team today.
Placing Your Order With Us
Placing your order with Heritage Home UK is a seamless experience, as customers can easily shop online through our user-friendly website.
Browse our exquisite collection, select your desired items, and add them to your cart.
Should you have any questions or require assistance during your ordering process, our dedicated team is always on hand to provide support and guidance, ensuring you find the perfect pieces for your home.
Once you're ready, simply proceed to checkout to complete your order safely and efficiently.
How We Arrange Delivery With You
At Heritage Home UK, we prioritise customer convenience by ensuring a seamless delivery process.
Once a customer places an order, our dedicated team reaches out within 48 hours to discuss and finalise a delivery date that best fits our customer's schedule.
This personalised approach not only enhances the shopping experience but also demonstrates our commitment to providing exceptional service and ensuring that every order is delivered at a time that is convenient for our valued customers.
Exceptional Aftercare
Heritage Home UK stands out for its exceptional aftercare services, ensuring that clients receive comprehensive support long after their purchase.
Our dedicated team is committed to enhancing customer satisfaction, providing personalised assistance for all inquiries and needs related to home maintenance and furniture care.
Whether it's guidance on product usage, recommendations for upkeep, or prompt resolution of any issues, Heritage Home UK's aftercare team is always ready to assist, fostering long-term relationships built on trust and reliability.
This unwavering commitment to superior service not only enhances the overall customer experience but also reflects the company’s dedication to quality craftsmanship and satisfaction.
Our Commitment To You
At the heart of our mission lies an unwavering commitment to our customers, which we uphold through exceptional service, quality products, and attentive support.
We strive to understand and anticipate your needs, ensuring that every interaction is personalised and meaningful.
Our dedication goes beyond mere transactions; we aim to build lasting relationships built on trust and transparency.
By actively seeking feedback and continuously improving our offerings, we empower our customers to achieve their goals while reinforcing our promise to deliver value and satisfaction in everything we do.