Shipping policy

Heritage Home UK is dedicated to providing our customers with a delivery experience that is fast, reliable, and convenient.

We understand the importance of timely delivery and strive to meet your expectations through our efficient services. 

• For large furniture items such as sofas, armchairs, beds, and mattresses, our specialist team handles all orders personally. Once you place an order for these items, our customer service team will contact you within 24 hours to arrange a suitable delivery date.
• Delivery for large items typically takes up to 10 working days from the date of order. To ensure a smooth process, we advise customers to contact our team before placing their order to obtain an estimated delivery date, especially for large furniture, sofas, beds, or mattresses.
• For accessories, lighting, mirrors, and smaller items, orders are processed within 24 hours, and delivery usually takes up to 7 working days.
• We are committed to ensuring your order arrives promptly and in excellent condition. Our team is always available to assist with any questions or special delivery instructions you may have.
• Please note that delivery times may vary depending on your location and availability, and we appreciate your patience and cooperation to ensure a seamless delivery experience.