PROUDLY BASED IN YORKSHIRE, ENGLAND.
Discover why over 2,500 customers have already placed their trust within Heritage Home UK.
We pride ourselves on offering personal, fivestar customer service from our family, to your family.
We are leading where others only hope to follow.
Heritage Home UK, proudly based in Yorkshire, England, is one of the fastest-growing home furniture and accessories retailers within the United Kingdom. Whilst we continue to grow and expand, our core value of delivering personal customer service from our family to yours remains firmly the same, and that will never change.
Ordering with Heritage Home UK
Personal, 5-star customer service.
Heritage Home UK is proud to offer a personal, five-star customer service experience that reflects our commitment to excellence. As a family-run business, we take great pride in providing attentive and tailored support to each of our customers.
Our dedicated team is always available to assist with any product enquiries or interior design advice, ensuring that your journey with us is smooth and enjoyable from start to finish. We genuinely care about helping you create the perfect space, and our hands-on approach means you’re never alone in making your selections.
You can easily reach our team via our contact page, where we are ready to offer expert guidance and answer any questions you may have. From the moment you place your order through to delivery, aftercare, and beyond, we are with you every step of the way.
Our goal is to deliver not only high-quality products but also a level of service that makes you feel valued and confident in your choices. At Heritage Home UK, your satisfaction is our top priority, and we look forward to helping bring your interior vision to life.
Delivering your Heritage Home UK order.
At Heritage Home UK, we pride ourselves on providing reliable and efficient delivery services to ensure your products arrive promptly and securely.
- All home accessories, lighting, and Harry Christian Home products are delivered via courier within 7 working days, and once shipped, you will receive a tracking number to monitor your order's progress.
- For larger items such as sofas, armchairs, beds, mattresses, and heritage furniture, our delivery timeframe is within 10 working days, allowing us to coordinate carefully for a smooth delivery process. Once you place your order, our dedicated team will contact you within 48 hours to discuss and arrange a delivery date and time that best suits your schedule.
We understand how important it is for our customers to receive their items promptly and in perfect condition, and our team works diligently to make the process as seamless and convenient as possible. With our attentive approach to delivery, you can enjoy your new accessories and furniture with confidence and peace of mind.
Exceptional aftercare.
At Heritage Home UK, we are committed to providing exceptional and personal aftercare to all our customers, regardless of the size of their order. We genuinely value every single customer and take pride in ensuring that any issues or concerns are addressed swiftly, promptly, and with the utmost care.
Whether it's a minor query or a more significant concern, our team is dedicated to resolving your issues efficiently, reflecting our high standards of customer service and attention to detail.
We maintain incredibly high levels of quality throughout our entire range of products, and this dedication to excellence means that most of our customers experience complete satisfaction with their purchases.
Our commitment to quality is reflected in our remarkably low return rate, which is among the lowest in online furniture retailing. We take immense pride in producing beautiful, durable products and ensuring that your experience with us is nothing short of exceptional, from initial order to aftercare and beyond.
Product warranties that give you peace of mind.
At Heritage Home UK, we stand behind the quality of every product we offer with comprehensive warranty coverage.
Our commitment to durability and customer satisfaction is reflected in the protection plans we provide across our entire range.
Sofas, armchairs, and furniture pieces come with a reassuring 3-year warranty, giving you peace of mind that your investment is protected against manufacturing defects.
Beds also benefit from our 3-year warranty, ensuring the structural integrity and comfort of your sleep space for years to come.
For lighting, mattresses, and home accessories, we provide a 1-year warranty that covers manufacturing defects and ensures these items meet our quality standards.
Whether you're furnishing a room or adding finishing touches to your home, our warranty coverage reflects our confidence in the craftsmanship and materials we select from our trusted manufacturing partners, both locally and globally.
How much does shipping cost?
At Heritage Home UK, we are pleased to offer complimentary two-man delivery for all sofas and beds as standard, ensuring a seamless and hassle-free experience for our customers.
For beds and mattresses, a small delivery fee is applied based on the item’s weight, which is calculated automatically at checkout to provide transparency and convenience.
Similarly, all home accessories, lighting, and Harry Christian Home products incur a modest delivery fee, which reflects the current charges from our trusted couriers, DPD or Royal Mail, and is also calculated at checkout.
This straightforward pricing structure helps us ensure that you receive your beautiful items with reliable and professional delivery at a fair and transparent cost.
Still have questions or need additional help and support?
Visit our contact page by clicking the link below and reach out to our friendly and personal customer service team.
We are proud to have a customer review rating of 5 out of 5
Discover what our customers love about Heritage Home UK. Click the button below to browse authentic reviews and photos from real customers who've shopped with us.
Be inspired by our interior inspiration style guides.
Modern Minimalism Bedroom Guide
