Heritage Collection By Harry Christian Legal, Warranties & Policies

Heritage Collection By Harry Christian Legal, Warranties & Policies 

INCLUDED BELOW ARE THE FOLLOWING DOCUMENTS:

1. Product Warranty Policy 
2. Sustainability Statement
3. General Legal Statement
4. Product Fire & Injury Limited Liability Statement 

Heritage Collection By Harry Christian Product Warranty Policy

(Last updated or modified: The 7th of September 2025) 

We reserve the right to edit, modify and make amendments as and when we sit fit to do so and therefore anyone purchasing a product from our collection agrees to the outlined warranties policy below and agree that any changes made to our warranties policy after the date of their initial purchase will also apply to their product warranty agreement. 

(1) The Heritage Collection by Harry Christian offers a 3-year warranty on all products, covering defects in materials and workmanship that occur within this period. The warranty period begins from the date the item was originally delivered. 

(2) This warranty includes issues such as unravelling stitching, frame failures, faulty mechanisms, and structural component failures like problems with frames, springs, or overall structural stability. It ensures that the materials used and the craftsmanship meet quality standards. For full details of what is covered within our warranty please see our outlined policy schedule below.

(3) The warranty does not cover normal wear and tear, accidents, or misuse of the product. See our full list of what is not included in the policy schedule below.

(4) To make a warranty claim, customers should contact the retailer from which they purchased the item. Customers of Heritage Home UK can initiate a claim by visiting the contact page on the Heritage Home UK website.

WARRANTY POLICY SCHEDULE OF AGREEMENT 

The Heritage Collection by Harry Christian Sustainability Statement 

(Last updated or modified: The 7th of September 2025) 

The Heritage Collection by Harry Christian is committed to promoting sustainability through all aspects of its design, manufacturing, and business practices. We believe that timeless craftsmanship should not come at the expense of the environment, and therefore, we prioritise eco-friendly materials, responsible sourcing, and environmentally conscious production methods. Our goal is to create beautiful, durable furniture that not only enhances our customers' homes but also minimises our ecological footprint for future generations. 

In sourcing materials, we emphasise the use of sustainable, responsibly harvested wood and other natural resources. We work closely with suppliers who adhere to strict environmental standards, ensuring that our raw materials are harvested in a manner that preserves forests, promotes biodiversity, and prevents deforestation. Additionally, we prioritise the use of recycled and reclaimed materials wherever possible, reducing waste and conserving natural resources. Our commitment extends to avoiding the use of harmful chemicals and finishes, opting instead for eco-friendly, low-VOC (volatile organic compound) options that are safer for both the environment and our customers.

Throughout the manufacturing process, we implement energy-efficient practices and utilise modern technology to reduce energy consumption and waste. We continuously seek ways to optimise production methods to lower carbon emissions and minimise waste by recycling scrap materials and reusing packaging. Our factories are committed to reducing their environmental impact by adhering to strict environmental management systems, and we regularly review our processes to identify further opportunities for improvement.

Sustainability also guides our product design. The Heritage Collection is crafted to be timeless, durable, and long-lasting, which encourages customers to invest in furniture that will stand the test of time rather than opting for fast, disposable alternatives. This longevity reduces the need for frequent replacements, thereby decreasing waste and resource consumption over the product’s lifespan. Additionally, our designs incorporate modular and repairable features, making it easier for customers to maintain and restore their furniture, further extending its usability.

We recognise that sustainability is an ongoing journey that requires transparency, innovation, and community engagement. As part of our commitment, we regularly review and update our sustainability policies to incorporate new environmentally responsible practices and technologies. We also aim to educate our customers about sustainable living and the importance of making environmentally conscious choices in their furniture and home decor decisions.

Ultimately, The Heritage Collection by Harry Christian strives to set a standard for responsible craftsmanship in the furniture industry. By integrating sustainability into our core values, we hope to inspire other brands and consumers to prioritise environmental stewardship. We are dedicated to creating beautiful, high-quality furniture that not only preserves traditional craftsmanship but also protects and respects the planet for generations to come.

The Heritage Collection By Harry Christian General Legal Statement

(Last updated or modified: The 7th of September 2025) 

The Heritage Collection by Harry Christian provides its products for personal use and encourages customers to use them responsibly and in accordance with all applicable safety guidelines. While we take every care to ensure that our products meet high standards of quality and safety, we accept no responsibility for any injury, damage, or loss that may result from the improper use, handling, or installation of our products. Customers and users are advised to exercise caution and to follow all manufacturer instructions and safety recommendations when using our furniture and related products. We expressly disclaim any liability for accidents or injuries that occur due to misuse, neglect, or failure to adhere to proper safety procedures.

All products supplied by The Heritage Collection by Harry Christian are intended for domestic use unless explicitly specified otherwise. We do not accept any liability for any damages or injuries arising from commercial or industrial use of our products, nor do we assume responsibility for any modifications, repairs, or alterations made by third parties that are not authorised or approved by us. Customers are responsible for ensuring that our products are installed and maintained correctly and in accordance with any provided instructions or guidelines. Any failure to do so may void the warranty and release us from any liability.

We make no guarantees, representations, or warranties regarding the fitness, suitability, or safety of our products for any particular purpose beyond what is explicitly stated in our product documentation. It is the responsibility of the customer to assess whether our products are appropriate for their specific needs and environment. We shall not be held liable for any damages, including consequential, incidental, or indirect damages, that result from the use or inability to use our products, even if we have been advised of the possibility of such damages.

Furthermore, we reserve the right to modify, update, or discontinue any product, service, or policy without prior notice. We are not responsible for any issues arising from the use of third-party services, parts, or accessories that are not supplied or authorised by The Heritage Collection by Harry Christian. Customers assume all risks associated with the use of our products, and by purchasing or using our products, they agree to indemnify and hold harmless The Heritage Collection by Harry Christian, its affiliates, employees, and agents from any claims, damages, or liabilities that may arise from such use.

In summary, while we strive to provide high-quality, safe, and reliable products, The Heritage Collection by Harry Christian shall not be held liable for any injury, loss, or damage resulting from the use, misuse, or improper handling of our products. Customers are encouraged to exercise caution, follow all safety instructions, and seek professional assistance when necessary. By purchasing our products, customers acknowledge and accept these terms and waive any claims against us for damages or injuries related to their use.

The Heritage Collection By Harry Christian Limited Liability Fire & Injury Statement

(Last updated or modified: The 7th of September 2025) 

The Heritage Collection by Harry Christian provides products for personal use with the understanding that all furniture and related items should be used responsibly and in accordance with all safety guidelines. We accept no responsibility or liability for any injury, damage, or loss resulting from the use, misuse, improper handling, or installation of our products.

Customers and users are responsible for ensuring that our products are used safely and appropriately, following all provided instructions, warnings, and safety recommendations. We expressly disclaim any liability for injuries or accidents caused by negligence, improper use, or failure to adhere to safety precautions.

Additionally, we do not accept liability for damages resulting from modifications or repairs performed by unauthorised third parties. By purchasing and using our products, customers agree to indemnify and hold harmless The Heritage Collection by Harry Christian from any claims, damages, or liabilities arising out of their use or misuse.