SALARY, WORKING HOURS & BONUS INFORMATION:

JOB DESCRIPTION:

Heritage Home UK is seeking a dedicated assistant warehouse manager who will work closely with our existing lead warehouse manager and our director, Harry Christian, to support the smooth operation of our busy warehouse. In this role, you will coordinate daily activities such as picking, packing, receiving, and shipping, often using Warehouse Management Systems (WMS) to keep everything running efficiently.

You will lead and train our warehouse staff, including supervisors and operatives, while managing schedules to ensure optimal productivity. Maintaining accurate inventory through regular stock checks, audits, and cycle counts will be a key responsibility to minimise loss and discrepancies.

Safety is a top priority, so you will enforce strict adherence to health and safety regulations, conduct risk assessments, and ensure equipment is properly maintained. Monitoring key performance indicators (KPIs) will help you identify areas for improvement, streamline processes, and reduce costs.

Additional duties include generating operational reports, supporting budgeting, managing vendor relations, and assisting with procurement. The ideal candidate combines strong leadership and communication skills with problem-solving abilities, physical stamina, and technical know-how in warehouse software and tools.

• Operational Supervision: Coordinating daily warehouse activities such as picking, packing, receiving, and shipping, often while using Warehouse Management Systems (WMS).
• Team Leadership: Managing, training, mentoring, and scheduling warehouse staff, including supervisors and operatives.
• Inventory Control: Conducting stock checks, inventory audits, and cycle counts to minimise shrinkage and ensure accuracy.
• Safety and Compliance: Ensuring adherence to OSHA and company-specific health and safety regulations, including conducting risk assessments and maintaining equipment.
• Performance Optimisation: Monitoring KPIs (Key Performance Indicators) to improve workflows, reduce operational costs, and increase productivity.
• Documentation and Reporting: Generating reports on inventory levels, staff performance, and operational efficiency.
• Administrative Duties: Assisting with budgeting, vendor relations, and procurement.

• Leadership and Delegation: Ability to motivate a team, delegate tasks effectively, and maintain high morale.

• Problem-Solving: A proactive, "can-do" attitude to address operational bottlenecks, damaged goods, or staff issues.
• Organisational Skills: High attention to detail, capable of multitasking, and managing time efficiently under pressure.
• Communication Skills: Strong verbal and written skills for liaising with staff, managers, and external vendors.
• Physical Stamina: Often required to lift heavy items, operate forklifts, and spend long hours on their feet.
• Technical Proficiency: Competence in using computers, email, and warehouse management software (e.g., SAP, Excel).
• Adaptability: Flexibility to work in a fast-paced environment and handle changing priorities or overtime during peak seasons.

Candidate Requirements & Required Certifications: 

• A full United Kingdom-issued driver's licence with no points.
• No prior motoring convictions (SPENT OR UNSPENT) due to our company insurance policy. We advertise this as a candidate requirement and are acting in line with the Employment Rights Act 2025 and the Rehabilitation of Offenders Act 1974. Heritage Home UK is an equal rights employer; however, due to our corporate motor insurance policy, we retain the right to advertise this as a requirement and do so with the utmost respect regarding fair opportunities. 
• Previous experience of 3+ years in a warehouse role, with proven supervisory experience, is an essential requirement. 
• Completion of a previous accredited training certification in forklift operation is desirable but not essential, as the company can provide this for you; however, previous experience in operating forklifts at a B1 level (up to 5 tonnes) is essential.
• A previous health and safety certification is also desirable. 
• You must have the right to work within the United Kingdom and must be able to provide documentation to prove so.

The following documentation can be accepted to prove your right to work within the United Kingdom:

British or Irish citizens can use their passport or their UK/Irish birth or adoption certificate, plus an official document with their name and National Insurance number (like an HMRC letter, DWP letter, or P45/P60).

For Non-Citizens (With Immigration Status) A current passport with a Home Office endorsement or visa. An immigration status document (like a Biometric Residence Permit/Card). For those with settled/pre-settled status or other digital statuses (like an eVisa), you can provide a share code and your date of birth.