PAYMENT, BONUSES AND WORKING HOURS INFORMATION:

JOB DESCRIPTION:

Heritage Home UK is looking for a dependable delivery driver to join our team based in Barnsley. In this vital role, you will be responsible for transporting, unloading, and often assembling large, high-value, or fragile furniture directly into the customer’s chosen room.

This position is highly customer-facing, so excellent communication and a friendly attitude are essential. You will always work as part of a two-person crew to ensure safety, and the role is physically demanding, requiring care and attention when handling delicate items.

If you take pride in providing outstanding service and enjoy hands-on work that keeps you active, we’d love to hear from you. Join Heritage Home UK and help us deliver quality and satisfaction straight to our customers’ homes.

KEY JOB ROLES AND RESPONSIBILITIES: 

• Delivery & Installation: Transporting furniture to residential or commercial locations, placing it in the specific room requested by the customer, and performing assembly (e.g., building sofas)
• "White-Glove" Service: Offering a high level of customer care, including unboxing, removing packaging materials, and ensuring the customer is satisfied with the product.
• Logistics & Route Management: Planning efficient routes, performing vehicle checks, loading/securing loads to prevent damage, and keeping customers updated with ETAs.
• Handling Paperwork & Payments: Using handheld devices for Electronic Proof of Delivery (ePOD), getting customer signatures, and taking photos of the delivered items.
• Warehouse Assistance: Helping with inventory management, loading/unloading at the depot, and maintaining the cleanliness of the vehicle

ESSENTIAL PERSONAL SKILLS AND ATTRIBUTES: 

• Customer Service Orientation: Exceptional interpersonal skills to act as the "face of the brand", dealing with customers politely, even when resolving issues.

• Physical Stamina & Strength: Ability to lift, carry, and manoeuvre heavy, bulky, or fragile items, often navigating stairs or tight spaces.
• Attention to Detail: Meticulous care in handling furniture to avoid damages and accuracy in checking, scanning, and recording inventory.
• Time Management & Reliability: Strong punctuality to meet tight delivery windows and efficiently manage daily routes.
• Problem-Solving & Adaptability: Ability to think on your feet when encountering delivery issues (e.g., tight access, traffic, or faulty items).
• Safety Conscious: Strict adherence to health and safety procedures, manual handling techniques, and traffic laws.

• Valid Licence: A full, clean UK/EU driving licence is essential.
• Experience: Previous experience in furniture delivery, home removals, or similar customer-facing, hands-on roles is preferred.
• Technical Literacy: Confidence in using smartphones/handheld devices for GPS and delivery tracking.
• Age Requirements: We require drivers to be over 25 for insurance purposes.
• Right To Work: You must be able to prove your right to work within the United Kingdom.

The following documentation can be accepted to prove your right to work within the United Kingdom:

British or Irish citizens can use their passport or their UK/Irish birth or adoption certificate, plus an official document with their name and National Insurance number (like an HMRC letter, DWP letter, or P45/P60).

For Non-Citizens (With Immigration Status) A current passport with a Home Office endorsement or visa. An immigration status document (like a Biometric Residence Permit/Card). For those with settled/pre-settled status or other digital statuses (like an eVisa), you can provide a share code and your date of birth.